Fekri

Fekri,

Pls give the following:

Project title:

Introduce the project to the class. Include:
 * main outputs
 * how data will be collected and input
 * users
 * geographical area covered by project
 * how important it is for the client to have the project properly implemented?

Select and write below your documentation areas. Mention the techniques that you will use in each of the FOUR documentation areas to make your documentation effective.

**Name: Ahammad Fekri ** ** ID **** : 102-25-156 **

My desired phases to be documented

1. **Time and Budget.**

2. **Tools & Techniques**

3. **Process**

4. **Service Level Agreement (SLA)**

**Project Title: Insurance Management System**

**Introduction:** Insurance Management System (IMS) will cover every part of Insurance Business. There two types of Insurance 1. Life Insurance 2. General Insurance. Life Insurance concern with Human Life Insurance and General Insurance Concern with Land, Vehicle and other assets insurance. IMS system will have every module of Insurance Management including Premium, Policy, Claim, Vat, Tax, Accounts etc. This IMS System will have approximately 60 Branch offices in different districts all over the country. Every Branch office will connect to the central server then they can access the application.

**Data collection & Input:** Data will be collect form local office to zonal office by courier. Data will be imputed in zonal office through User Interface, and Scanner also and will be directly to the server. What data? Answer: Thank you sir for your valuable suggestions. There are different modules of Insurance which have different data to be inputted. Here is some sample data to inputted:

Client Data e.g.  Ø Client_ID Ø Name Ø Contact Info Ø Insurance Policy Summary Ø Register Date Ø Other Info

Insurance business Data e.g.  Ø Policy_ID Ø Plicy_Date Ø Plicy_Category_ID Ø Risk_List Ø Tariff_Selection Ø Endorsement_Info Ø Product_Details Ø Policy_Ending_Date Ø Premium_Amount Ø Other_Info

HR Data Ø Employee_ID Ø Name Ø Joining_Date Ø Designation Ø Contact_Info Ø Educational_Info Ø Work Experience Info Ø Salary Ifo Ø Other Info

Accounts_Info Ø Bank_Voucher Ø Cash_Voucher Ø Journal_Voucher Ø Initial_Asset Ø Opening_Balance Ø Other_Info

**Output:** o Cover every module of insurance management system.

o Provide integrated service every module including Accounts, Premium, Policy.

o Includes various MIS reports of Insurance management system.

o Provide central data-management facility.

o Have HR and Payroll management facility.

o Provide front side query reporting facilities.

For your project just do the Insurance modules. What will be the exact outputs of the insurance modules?

Answer: Insurance Business Modules Out Put Ø System will provide List Clients According to Insurance Module e.g. Life Insurance General Insurance, Marine Insurance, Motor Insurance, Fire Insurance Ø System will provide Number of Policies and Endorsements according to different Insurance Module. Ø System calculates and shows Premium of all Insurance Modules. Ø System will provide Co-insurance and Re-Insurance facilities. Ø System will provide branch wise report Ø System will provide necessary monthly report Ø System will provide necessary yearly report

**User:** More than 1500 user will access the application form different location.

**Geographical area covered by project :** This project will cover 60 branches of different district all over Bangladesh.

**Application Importance to the client:** Currently there are a lot of problems in client business management like The application will help to solve all of these problems and it will provide more flexible way of business access.
 * collecting data and report from different branches.
 * Managing that huge amount of data.
 * Problem in preparing reports of different aspects like according to branch, according to district, Head office etc.

Sections? Answer: I have selected four sections or phases for documentation. The documentation of this project according to four section is as follows:

1. **Time and Budget.** Gantt Chart Budget Estimation.

**2. Tools & Techniques** Related Tools and Techniques for the project Insurance Management System Tools: Techniques
 * WPF Tool Kit (Designing Issues)
 * Expression Blend (Designing Issues)
 * WCF (Windows Communication Foundation) for client server communication.
 * Visual Studio SP1
 * DotNet Framework
 * Server: Microsoft Windows Server 2008 (Operating System)
 * Client: Microsoft Windows XP SP2/ Windows 7(Seven) (Operating System)
 * Database Server: Microsoft SQL Server 2008
 * Reporting Tool: Crystal Report.
 * This application is desktop based client server application
 * One real-IP will be host on server.
 * Every Client PC will be connect to the server through that IP
 * After successfully connect to the server client can access database and easily run the application.

**3. Process**

** Introduction: ** Now a day insurance System is becoming more popular in our country and relatively it helps people in various steps of human life. There are some variations in insurance business according to different company but some rules are common to all companies.  In process phase we describe processes from two aspects

Business Development process Mind Map of Business Development Process Implementation Mind Map of Software Development Process
 * Software**

** 4. Service Level Agreement (SLA) **

Agreement Review and Related Service Provide
 * There will be agreement letter where implementation date and service duration after implementation will be mentioned clearly.
 * After successfully completed the development and testing software will implement to the client.
 * After implementation client will get all problem fixing and service related help till to agreement date.
 * According to this project every insurance company branches will get different service like software installation in client PC, Server configuration, Client or other branches communication with head office server, Software and other tools setup of new insurance company branch etc.
 * Any kind of software or data communication fault fixing will be consider as service.

Question by: Chowdhury Tanvir Jalil(ID:092-25-129) What are the major areas which will include in the SLA? Thank you for your question. Main focus of SLA would be as follows  # Budget and payment procedure of the whole project   # After first implementation of the project how long the service will be provide   # what kind of problem or request could be accepted or changeable would be mentioned in SLA